Privacy Policy
Last updated: 15 May 2026
GigLedger is based in Australia.
This Privacy Policy explains how GigLedger collects, uses, stores, and protects personal information when users access the app, website, invoicing tools, payment features, email reminders, analytics, exports, and related services.
1. Information we collect
When you use GigLedger, we may collect and store:
Account information:
- Name
- Email address
- Login/authentication details
- Business name
- ABN, if provided
- Business address, if provided
- Bank/payment details entered for invoices
Client and invoice information:
- Client names
- Client email addresses
- Client business details
- Invoice numbers, amounts, and payment status
- Job/work records
- Reminder and payment event history
Technical information:
- Device/browser information
- Error logs
- Usage information
- Security and authentication records
Payment information: GigLedger uses third-party payment providers such as Stripe to process payments. GigLedger does not store full card numbers. Payment processing is handled by Stripe according to Stripe's own terms and privacy policies.
Email information: GigLedger may use email providers such as Resend to send invoice reminders or system emails. Email content and recipient details may be processed by those providers for delivery.
2. How we collect information
We collect information when:
- You create an account
- You enter business profile details
- You add clients, jobs, invoices, payment links, or recurring jobs
- You generate PDFs, email drafts, reminders, payment links, exports, or analytics
- Payments are completed through Stripe
- Automated reminders or scheduled workflows run
3. Why we collect information
We collect and use information to:
- Provide the GigLedger app and invoicing services
- Generate invoices and PDFs
- Store clients, jobs, recurring jobs, and invoice records
- Create payment links and track invoice payment status
- Send reminder emails
- Provide analytics and CSV exports
- Improve reliability, security, and app performance
- Respond to support requests
- Comply with legal or regulatory obligations
4. How we store and protect information
GigLedger stores data using cloud services such as Firebase / Google Cloud.
We use reasonable technical and organisational measures to protect information from misuse, loss, unauthorised access, modification, or disclosure. These measures may include authentication, Firestore security rules, server-side functions, access controls, and secure third-party services.
No online system is completely secure, so users should also protect their login details and avoid sharing account access.
5. Sharing information with third parties
We may share information with trusted service providers only when needed to operate GigLedger, including:
- Firebase / Google Cloud
- Stripe
- Resend
- Analytics, logging, or support tools used to maintain the service
We do not sell personal information.
6. Overseas disclosure
Some service providers may store or process information outside Australia. This may include countries where Firebase, Google Cloud, Stripe, Resend, or other infrastructure providers operate.
7. User control and access
Users can access and update much of their information directly inside GigLedger.
Users may contact us to request:
- Access to personal information we hold
- Correction of incorrect information
- Deletion of account data, where legally and technically possible
Contact: support@gigledgerhq.com
8. Data retention
We keep information for as long as reasonably necessary to provide GigLedger, meet legal obligations, resolve disputes, prevent fraud, and maintain business records.
Users may request deletion of their account, but some records may need to be retained for legal, accounting, tax, security, or payment verification reasons.
9. Client data entered by users
Users are responsible for ensuring they have permission or a lawful reason to enter their clients' information into GigLedger.
GigLedger stores client information only so the user can manage invoices, jobs, payments, reminders, and related business workflows.
10. Cookies and local storage
GigLedger may use cookies, local storage, or similar technologies to keep users logged in, improve performance, remember preferences, and support app functionality.
11. Complaints
For privacy concerns, contact: support@gigledgerhq.com
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If significant changes are made, we may notify users through the app, website, or email.
Continued use of GigLedger after changes means you accept the updated Privacy Policy.